Q1 How do I place an order with 1-Click WhatsApp Quick Order?
WhatsApp හරහා තත්පර 15න් ඇණවුම් කරන්නේ කෙසේද?
Simply click "Buy via WhatsApp" or "Quick Order" on any product card or product page. Enter your Name, Delivery Address, and Mobile number in the quick modal. Your order will be registered in our database, and WhatsApp will open with your pre-formatted order message ready to send.
Q2 How does Cash on Delivery (COD) work?
භාණ්ඩය ලැබුණු පසු මුදල් ගෙවීම (COD) සිදු කරන්නේ කෙසේද?
We deliver islandwide via trusted courier partners. When the courier rider arrives at your doorstep, you can inspect the package condition and pay the cash directly to the rider.
Q3 How long does delivery take across Sri Lanka?
දිවයින පුරා බෙදාහැරීමට කොපමණ කාලයක් ගතවේද?
Western Province deliveries usually take 1-2 business days. Outstation and other regional districts take 2-3 business days. Our team will share courier updates through WhatsApp or SMS.
Q4 How do I claim or verify warranty for my items?
වගකීම් සහතිකය පරීක්ෂා කිරීම හෝ Claim කරන්නේ කෙසේද?
Eligible genuine products include the stated manufacturer warranty. For assistance, message our WhatsApp support desk with your invoice and product serial or DOT number.
Q5 Can I pay in monthly installments with Koko or Mintpay?
Koko හෝ Mintpay මගින් මාසික වාරික වශයෙන් ගෙවිය හැකිද?
Yes! We support 3 interest-free monthly installment payments via Koko and Mintpay debit/credit card solutions at checkout.
